FAQ

Frequently Asked Questions

Your order will leave our warehouse 2-3 business days after you place the order and about 3-4 days to ship out. You will receive a tracking number sent to your email once your order ships out.

Please note that tracking may take up to 1-2 business days depending on shipment carrier. If you do not see any tracking after this timeframe, please email us at support@bulldogology.net.

Bulldogology Club is designed to provide you with awesome content, discounts, exclusive offers, and much more straight to your email box.

To join Bulldogology Club, click here to visit the optin page.

Want savings? It’s simple, subscribe to a product and save 15% off plus free shipping every time. You’ll have the product sent to you each month on the day you’ve subscribed. Cancel anytime by login into your My Account or contact us to request a cancellation.

To track order, log into your account and click on View Order to see order stats.

Great question! To log into your account, please click here. There you’ll be able to check orders, subscriptions, billing, and other account details.

Be sure to check out our Blog, our Facebook page, and our Instagram for cute and awesome dog pictures, videos, and everything else in between!

Sending Bulldogology of a selfie with your pup with our product may get you featured our website, Facebook/Instagram page plus a chance to win awesome prizes!

Submit pictures to entries@bulldogology.net or tag with #bulldogology hashtag.

Awesome! We’d love to hear about it. Email us with your ideas at info@bulldogology.net.

We are sorry to hear about your damaged item received! Please email support@bulldogology.net and let us know the type of damages was made and we’ll be sure to replace them.

Free Shipping for orders of $35 or more, otherwise a flat $4.95 fee.

Unfortunately, at this time we do not ship to Hawaii, Alaska, or Puerto Rico.

As of now, we offer 3-5 day delivery on qualifying products.

We teamed up with Stripe merchant to provide secure payment through our website. You can pay using your Visa, MasterCard, American Express, or Discover. We do not accept checks, money orders, or PayPal. We also teamed up with Afterpay to give you easier payment options.

Bulldogology was founded by an English and French Bulldog owner who cared and appreciate what it took to raise these breeds. The brand creates products trusted by Pet owners and loved by Dogs.

If this has happened using the sticky tape from our puppy pads, don’t panic or get frustrated!

Simply soak a towel with warm/hot water and place it over the top of the tape residue. Wait for at least half an hour. Gently scrape off the residue with an edger such as a paint edger or using your fingernails. There’s also counter adhesive spray remover you can find at your local store if you prefer this.

Here’s a simple article to help with visuals.

We charge sales tax for items shipped to destinations in the following states: Arizona, California, Florida, Indiana, Massachusetts, New Jersey, Nevada, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Washington, Virginia, Illinois, and Georgia.

Not yet! At this time we only ship within the US.

To start the return process email us support@bulldogology.net with your order number.

If you’ve ordered on Amazon, please go to Amazon for any order-related issues.

*To be considered unused products must be returned in original packaging without being used or missing items.

In order to make a premium product, we believe adding most of the cost into making the HIGHEST ABSORBENT pads. All our effort was to create a high-quality pad that absorbs quickly and neutralizes odor as much as possible.

Although the pads may seem thin they’re actually packed with 6 layers of absorbency. It really comes down to the “Polymer” within the pads. Our pads are packed with 5 grams polymer (most brands only contain 1 to 2 grams) but not only that, we add EXTRA polymers of our Bullsorbent polymer tech to give it much more absorbency!