Frequently Asked Questions

Discover Bulldogology – Your Trusted Online Pet Store

We recently identified a system issue that caused some historical orders to be mistakenly fulfilled and shipped.
Please note that customers were not charged for these shipments.
If you received an unexpected package from Bulldogology, it may be related to this issue. If you have any questions or would like assistance with a return, please contact our support team and we will be happy to help.
We sincerely apologize for any confusion and appreciate your understanding.

FAQs

Find answers to common inquiries about Bulldogology and our pet products.

Your order will leave our warehouse 2-3 business days after you place the order and about 3-4 days to ship out. You will receive a tracking number sent to your email once your order ships out.

Please note that tracking may take up to 1-2 business days depending on shipment carrier. If you do not see any tracking after this timeframe, please email us at support@bulldogology.net.

Bulldogology Club is designed to provide you with awesome content, discounts, exclusive offers, and much more straight to your email box. To join Bulldogology Club, click here to visit the optin page.

Want savings? It’s simple, subscribe to a product and save 15% off plus free shipping every time. You’ll have the product sent to you each month on the day you’ve subscribed. Cancel anytime by login into your My Account or contact us to request a cancellation.

To track order, log into your account and click on View Order to see order stats.

Great question! To log into your account, please click here. There you’ll be able to check orders, subscriptions, billing, and other account details.

Be sure to check out our Blog, our Facebook page, and our Instagram for cute and awesome dog pictures, videos, and everything else in between!

Sending Bulldogology of a selfie with your pup with our product may get you featured our website, Facebook/Instagram page plus a chance to win awesome prizes!

Submit pictures to entries@bulldogology.net or tag with #bulldogology hashtag.

Awesome! We’d love to hear about it. Email us with your ideas at info@bulldogology.net.

We are sorry to hear about your damaged item received! Please email support@bulldogology.net and let us know the type of damages was made and we’ll be sure to replace them.

Free Shipping for orders of $35 or more, otherwise a flat $4.95 fee.

Unfortunately, at this time we do not ship to Hawaii, Alaska, or Puerto Rico.

As of now, we offer 3-5 day delivery on qualifying products.

We teamed up with Stripe merchant to provide secure payment through our website. You can pay using your Visa, MasterCard, American Express, or Discover. We do not accept checks, money orders, or PayPal. We also teamed up with Afterpay to give you easier payment options.

Bulldogology was founded by an English and French Bulldog owner who cared and appreciate what it took to raise these breeds. The brand creates products trusted by Pet owners and loved by Dogs.

If the puppy pad you’re using has happened with the sticky tape from our puppy training pads, don’t panic or get frustrated! Simply soak a towel with warm/hot water and place it over the top of the tape residue. Wait for at least half an hour. Gently scrape off the residue with an edger such as a paint edger or using your fingernails. There’s also counter adhesive spray remover you can find at your local store if you prefer this.

Here’s a simple article to help with visuals. Or see our product instruction page for our video on how to remove the sticky tape.

Bulldogology was founded by an English and French Bulldog owner who cared and appreciate what it took to raise these breeds. The brand creates products trusted by Pet owners and loved by Dogs.

Not yet! At this time we only ship within the US.

To start the return process email us support@bulldogology.net with your order number.

If you’ve ordered on Amazon, please go to Amazon for any order-related issues.

*To be considered unused products must be returned in original packaging without being used or missing items.

In order to make a premium product, we believe adding most of the cost into making the HIGHEST ABSORBENT pads. All our effort was to create a high-quality pad that absorbs quickly and neutralizes odor as much as possible.

Although the pads may seem thin they’re actually packed with 6 layers of absorbency. It really comes down to the “Polymer” within the pads. Our pads are packed with 5 grams polymer (most brands only contain 1 to 2 grams) but not only that, we add EXTRA polymers of our Bullsorbent™ polymer tech to give it much more absorbency!

Please visit our warranty page for our dog covers.

Can’t find an Answer?

How to Order

Browse through our wide range of pet products from the comfort of your home.

Choose the best dog products that suit your furry friend’s needs and preferences.

Easily add the selected items to your cart and proceed to a secure checkout process.

Double-check your order details and make any necessary adjustments before finalizing the purchase.

FREE & FAST SHIPPING

Enjoy no-cost shipping on orders exceeding $35 in the US.
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SATISFACTION PROMISE

Should you not be completely content, we gladly provide a return option within 30 days from your purchase date.

EXCEPTIONAL SUPPORT

Reach out to our dedicated customer care team via email or live chat at your convenience.